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Privacy Policy

Introduction

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Thank you for visiting the Corporate Direct website. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, how we use it, and the measures we take to safeguard your data.

This policy includes the following sections:

  • A. Information Collected and How It Is Used

  • B. Personal Information and Choice

  • C. Transaction Information

  • D. Review and Correction of Personally Identifiable Information

  • E. Cookies

  • F. Security

  • G. A Special Note for Parents

  • H. Disclaimer

  • I. Revisions

  • J. Contact Information and Enforcement

 

Section A: Information Collected and How It Is Used

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Browsing the Website

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If you browse the Corporate Direct website without taking any specific actions (such as submitting forms or making purchases), we collect certain information that does not personally identify you:

  • Your IP address and domain name

  • Browser type and operating system

  • Date and time of your visit

  • Pages and services accessed on our website

  • The website you visited prior to ours

This data is used solely to improve our site content, functionality, and overall user experience.

 

Submitting Information Voluntarily

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When you interact with our site beyond browsing — such as participating in surveys, submitting forms, or contacting us — we may collect:

  • Your email address and message contents

  • Information submitted during promotions or surveys

  • Details provided during website registration

  • Data shared via online forms (e.g. product inquiries, sample requests, newsletter subscriptions, credit applications, or online purchases)

We use this data to respond appropriately, enhance your user experience (e.g., by pre-filling future forms), and improve our services.

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External Use of Volunteered Information

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We may share your information with trusted service providers who perform essential business operations on our behalf, such as:

  • Order fulfillment and delivery

  • Payment processing

  • Email and postal communication

  • Marketing or research services

  • Credit verification (if applicable)

These third parties only receive the data needed to complete their tasks and are prohibited from using your information for any other purpose. You may opt out of this sharing, but it may affect our ability to provide services.

We do not share your email address, phone number, or financial information for marketing purposes. Your name and mailing address may be shared with vetted third parties for marketing — only if you haven’t opted out.

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Section B: Personal Information and Choice

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Providing personal information on our website is entirely voluntary. You are free to use the site without submitting any identifying details.

Personal information includes your name, address, phone number, or any data that can directly identify you. Domain names or IP addresses alone are not considered personal information.

If you choose not to provide personal information, you may still browse the website and access public content. You may also contact us by phone, email, or post using the details listed in Section J.

We may be legally required to disclose personal information in response to a subpoena, court order, or other legal process, with or without prior notice.

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Section C: Transaction Information

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When you place an order, subscribe to services, or complete any financial transaction on our website, we may collect:

  • Name and contact details

  • Billing and shipping information

  • Payment data (e.g., credit card number and expiration date)

This information is encrypted during transfer and securely stored to ensure your safety. It is used solely for order fulfillment and payment processing.

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Section D: Review and Correction of Personal Information

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You can review and request corrections to your personal data by contacting us (see Section J).

If you believe we hold inaccurate data about you, please submit a written request with proof. We will verify your identity before granting access or making changes.

You may update your profile, opt out of communications, or request the removal of your data from our systems at any time.

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Section E: Cookies

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Corporate Direct uses cookies to enhance your browsing experience. A cookie is a small file placed on your device to track session activity.

  • Cookies do not contain personal information unless you have registered and are logged in.

  • We use cookies to store random session identifiers and improve site functionality.

  • Some third-party partners may use cookies to tailor advertisements to your interests.

You can disable cookies in your browser settings. Please note that disabling cookies may limit certain website features or performance.

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Section F: Security

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We take multiple measures to protect the integrity of our website and your data, including:

  • Encryption of sensitive information (such as credit card data)

  • Controlled access to personal data, restricted to authorized personnel only

  • Regular policy reviews and system checks

Despite these efforts, please understand that no online transmission is 100% secure. We encourage you to:

  • Use strong, unique passwords

  • Log out of your session when finished

  • Close your browser after visiting our website

 

Section G: A Special Note for Parents

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Corporate Direct does not knowingly collect personal information from children under the age of 18. If we become aware of such data, it will be deleted in compliance with applicable laws.

We encourage parents to supervise and guide their children’s internet use to ensure safe and responsible experiences.

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Section H: Disclaimer

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This Privacy Policy applies solely to Corporate Direct’s website.
We may occasionally link to third-party websites. Corporate Direct is not responsible for the content or privacy practices of external sites.

When visiting third-party websites, please review their privacy policies before providing any personal information.

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Section I: Revisions

This Privacy Policy may be updated periodically. Please check back regularly to review the current version. The effective date will be clearly indicated at the top of the page.

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Section J: Contact Information and Enforcement

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Corporate Direct follows a self-assessment model to ensure compliance with this policy and privacy best practices.

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If you have any questions, concerns, or complaints, please contact us:

Email: orders@corporatedirect.co.za
Contact Us: Click Here

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If we cannot resolve your concern internally, we will refer the matter to the appropriate ombudsman or independent dispute resolution body.

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